Sannegården
The Challenge
Missed calls
During rush hours, customers called while staff were in the middle of service and cooking. When no one could answer, every missed call was a lost order.
Limited capacity
More incoming calls meant more stress, not more capacity. The phone became a bottleneck that prevented the team from focusing on what mattered most.
Stressful evening service
Orders and questions came even outside the most staffed hours. Without someone to answer consistently, the restaurant missed out on both service and revenue.
Lost orders
Customers called to ask about menus, opening hours and options. It interrupted work in the kitchen and took focus away from guests on site.
The Solution
An AI receptionist that takes orders around the clock, answers menu questions and confirms orders automatically via phone.
- 01
AI receptionist
The AI receptionist answers immediately when customers call and guides them through the order without staff needing to leave the kitchen or register.
- 02
Smart order management
Every order is registered and confirmed automatically. No missed calls or lost orders.
- 03
Customer confirmations
Every order is clearly confirmed by phone so the customer knows everything is correct. It reduces misunderstandings and creates confidence in the purchase.
- 04
Kitchen focus
Sannegården can take more calls without hiring extra staff just for the phone. The solution scales with demand and ensures no calls fall through the cracks.
Results
Savings
A detailed review of all automations we implemented for Sannegården — from manual to fully automated processes.
Customers don't notice it's an AI. They just get faster and better service.
AI to work?