Terms of Service

• Company: Eteya Consulting AB
• Organization Number: 559552-7390
• Address: Solhagsvägen 26 a, 691 52 Karlskoga, Sweden
• Phone: +46 8 123 456 78
• Email: Kontakt@eteya.ai

We provide AI automation services according to agreement. Services are delivered according to specification and agreed timeline.

Payment is made according to invoice with 14 days payment terms. In case of delayed payment, interest is added according to the Interest Act.

As a consumer, you have a 14-day right of withdrawal according to the Distance Contracts Act. The withdrawal period is calculated from the conclusion of the agreement. To exercise your right of withdrawal, contact us at kontakt@eteya.ai.

You have a 3-year complaint period according to the Consumer Sales Act. Complaints are made by contacting us. For the first 2 years, the burden of proof lies with us.

We are responsible for the service's function according to specification. Our total liability is limited to what you have paid for the service. We are not liable for indirect damages or consequential damages.

All rights to deliverables and materials belong to Eteya Consulting AB unless otherwise agreed. The customer receives a non-exclusive license to use deliverables for internal use.

We are not liable for delays or omissions due to circumstances beyond our control (e.g., natural disaster, war, strike, government decision).

Agreements can be terminated with 30 days notice. Upon termination, the service ends and data is deleted according to applicable legislation.

In case of disputes, we first attempt to resolve them through direct negotiation.

If negotiation does not lead to a solution, you as a consumer can turn to the National Board for Consumer Disputes (ARN).

ARN handles disputes between consumers and traders at no cost to the consumer.

www.arn.se

• Consumer Sales Act (2022:266): Governs purchases of services between businesses and consumers. Read more
• Distance Contracts Act (2005:59): Governs distance contracts and contracts outside business premises. Read more
• Contracts Act (1915:218): Basic law on contracts and powers of attorney. Read more
• E-Commerce Act (2002:562): Governs electronic commerce and information society services. Read more