Case Studies
How Swedish companies used Eteya to automate the grind — and scale without hiring more people.
OUR CASES
40% faster order handling
Telestore handled hundreds of customer cases manually every day — returns, order questions, status updates. The team was drowning in repetitive tasks.
We built an AI agent that automatically handles customer service, order tracking and returns via email and chat. Integrated with their e-commerce platform and case management system.
- 40% faster order handling
- 15h/week freed from manual work
- 92% of cases resolved without human involvement
- ROI within 6 weeks
“We used to spend hours every week on manual tasks like writing shipping labels and confirming emails. Now Eteya handles all of that automatically. It has made us faster and less stressed.”
— Brindar Akalp, CEO, Telestore
13.4 hours back per week
NordicRank handled order and project data manually across 5+ Excel sheets circulating in the team. Typos and scattered status ate up 13+ hours per week.
18 automated flows replaced the Excel sheets: order intake, project tracking, QA, invoicing and client reports. Everything syncs to a single dashboard the team can trust.
- 13.4 hours/week back in operational time
- 5+ Excel sheets replaced with one dashboard
- 99% fewer manual errors
- More capacity without more admin staff
“We were stuck in Excel. Eteya built a system that eats our orders for us — we got back time we didn't even know we were losing.”
— Matyas Dios, Founder & CEO, NordicRank
−32% food waste, +9 SEK per pizza
Gothenburg's most popular pizzeria calculated pizza margin by hand and threw away around 10% of raw materials every week. Purchasing ran on gut feel, eating both margin and Friday afternoons.
An inventory and COGS system wired into the POS and supplier invoices. Calculates cost per pizza in real time and proposes automatic restock orders every Sunday.
- 32% less food waste
- +9 SEK margin per pizza
- 6 hours/week saved on inventory
- Real-time margin on every menu item
“I used to figure margin on a pizza only when I opened the next invoice. Now I see it in the app before I set the menu price.”
— Kerem Çelik, CEO, Pizzeria Sannegården
3x more bookings
Albert spent more time on admin than coaching — scheduling, follow-ups and payment reminders took hours every week.
Automated client journey from booking to follow-up. AI-driven scheduling, automatic reminders and personalized training programs.
- 3x more bookings per month
- 8h/week saved on admin
- Automatic follow-up → 45% rebooking
- Revenue increased 60% in 3 months
“From answering the same questions all day to automating 90% of support. It has given me time to focus on helping people reach their goals.”
— Albert Elshani, Founder & CEO, TrainWithAlbert
12h/week freed up
As CEO of a fast-growing 42-person wholesaler, Mirza drowned in emails, meetings and operational noise — with no time left for strategy and growth.
We built a personal AI assistant that handles his inbox, plans his calendar, preps meetings and tracks follow-ups — around the clock.
- 12h/week freed from admin
- 85% of incoming emails handled with no manual input
- Never a missed follow-up
- From reactive firefighter to strategic CEO
“Eteya's assistant hasn't replaced anyone — it has multiplied me. Now I have time to focus on growth, not just operations.”
— Mirza Ekici, CEO, SKG Stockholm
AI to work?