Privacy Policy

Eteya Consulting AB is the data controller for the processing of your personal data.

For questions about privacy and personal data, contact us at: Kontakt@eteya.ai

• Basic information: name, email address
• Technical information: IP address, browser type, operating system
• Communication: email correspondence, meeting notes

• To provide our services (GDPR Art. 6(1)(b)): Contractual necessity: We process data required to deliver our services to you as a customer or supplier.
• For customer support (GDPR Art. 6(1)(b)): Contractual necessity: We process data to provide you with support and answer your questions.
• For marketing (GDPR Art. 6(1)(a)): Consent: We send newsletters and marketing only if you have given us your consent. You can withdraw your consent at any time.
• For business development (GDPR Art. 6(1)(f)): Legitimate interests: We process business contact information to market our services to relevant decision-makers. Our legitimate interest is to develop our business. We conduct a balancing test where your rights take precedence if you object.

Right to withdraw consent: If the processing is based on your consent, you always have the right to withdraw it at any time. Withdrawal does not affect processing that took place before the withdrawal.

• Customer data: Duration of contract + 3 years
• Marketing: Until unsubscribed or 2 years
• Technical data: 12 months

• Right of access
• Right to rectification
• Right to erasure
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

• Subprocessors: Hosting, email services, CRM systems
• Authorities: Only when required by law
• International transfers: Some of our subprocessors (e.g., Google, Microsoft) may process data outside the EU/EEA, primarily in the USA. We protect your data through the EU Commission's Standard Contractual Clauses and additional technical measures. Contact us for more information.

• Encryption of data in transit and at rest
• Access control and permission management
• Regular security audits

For information about how we use cookies, see our cookie policy.

If you have complaints about our processing of personal data, you can contact the Swedish Authority for Privacy Protection (IMY):

Last updated: 2026-04-11